❗️ For vehicles with severe or unknown stains, we may not be able to completely remove them. Similarly, for vehicles in poor condition, we may not be able to fully restore them to their original state.
❗️Full details might take us 6+ hours to complete.
❗️ Customers are requested to clear their personal items from their vehicle before appointments.
❗️Gloves boxes will not be cleaned and owner contents will not be disturbed.
❗️In any case we are not responsible to repair near failing parts that may tear,break, or come loose in the cleaning process.
❗️If any defective or loose materials are found in the cleaning process we might not be able to properly clean the area.
❗️Headliners are not cleaned due to potential adhesive damage from our cleaning products unless requested by customer.
❗️ we are not responsible for any paint damages during the polishing/waxing or external detailing process that may occur on painted surfaces that are aging, that are of inadequate cover/design or have started to lift or crack off the surface.
❗️ We will not take responsibility for any damages to paint protective film (PPF) coverings that may occur during the washing process. We ask all customers before starting if they have any protective coatings and if so, we wash those areas with a low-pressure water hose and not a pressure washer to avoid any possible damage.
❗️ We only clean the sunroof glass surfaces with the sunroof in the closed position. We do not open sunroof windows to do any track area cleaning. The sunroof tracks are best maintained by the auto glass shops. They have the expertise to clean and re-grease the tracks and check all the drainage/lubrication systems & vents to ensure proper movement and water drainage.
❗️At the moment we are not offering engine bay washes.
❗️As a mobile service we only pack what is needed to complete the job that was requested during previous conversations, please be as specific as possible with any issues you may have.
❗️ SCRATCH REMOVAL REQUIRES OUR 1 STEP PAINT CORRECTION and will not remove them in any of our Lower tier exterior services.
❗️We do not remove anything that requires to be torqued back to spec such as seats.
❗️ To prevent unnecessary expenses and waste of resources during packing and transportation, please minimize last-minute changes. Please be aware that any last-minute changes may incur a $10 fee.
❗️ for tracks or seat rails It’s important to strike a balance between thorough cleaning and maintaining proper lubrication. While we aim to remove as much grime as possible from tracks and rails, there are cases where a complete 100% cleaning might not be feasible. Leaving a thin layer of grease can help prevent excessive wear and ensure smooth operation. Ultimately, the decision to regrease and reapply lubrication should be left to the owner.
❗️ Seat belts are not cleaned, doing so could potentially compromise the materials integrity, making them unsafe in the event of an accident.
❗️Same day may not be available for Certain services and require appointments
❗️Payment/invoices are due immediately after services are completed